How to see previous bills and call logs

[Jamierees83]

How can I view my previous bills and numbers I been in contact with plz??

[Leanne_T]

Hi @Jamierees83 

Thanks for coming here 🙂

Do you currently pay for itemised billing to show you a list of calls and texts on the bill? 

Leanne.

[Dee4444]

No I Dont

[Leanne_T · Accepted solution]

Hi @Dee4444 

If you would like to set up itemised billing, please call us on 150 and the team will happy to help. This would be for any future bills and would be chargeable. 

Leanne. 

[Twosteve]

How was this helpful?

[Christopher_G]

Hi @Twosteve 

Welcome to the community.

Is there something that you need some help with?

Chris

[Gismon11]

How do I see my call log

[Chris_B]

@Twosteve  well, unless you have itemised billing, you cannot see previous calls you’ve made.   Your device call history will show this and itemised billing cannot be backdated. 
You view previous bills via your account under billing. 

[Normanspad]

I have just downloaded my September bill and wish to download the previous 4 bills (May-Aug). How can I do this?

[Alex_H]

Hi @Normanspad,

Welcome to the EE Community 

You should be able to switch to older bills in the same place where you download them. Your latest bill would be selected as default, in app for example you would just click on the date of your latest bill and it will then bring up a drop down menu to select previous bills. Once you have the bill selected you want you would just click Download bill. 

Alex