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How do I find my account number

xkatiexmariex
Visitor

How do I find my account number?

35 REPLIES 35
Katie_B
EE Community Support Team

Hello @tylocco

Thanks for coming here. 

Did you receive a welcome email?

Katie

I have no bill can I find it on the app

Katie_B
EE Community Support Team

Hi @ruiaferreira197

Thanks for coming here. 

Yes, you will be able to view your EE bills on the EE app.

Katie

Himatuk05
Explorer

How can I find my account number 

Debbie_G
EE Community Support Team

Morning @Himatuk05 

Welcome to the community.

Do you have a mobile contract or a home broadband contract?

Do you have your EE account registered online?

Debbie 🙂
 

Pablita
Explorer

I've not received a bill yet. So don't know what my account number is 

Ali_A
EE Community Support Team

Hi @Pablita 

Welcome to the EE and the Community pages! 

Your account number will show on your welcome email, or if you purchased in store it will be on your contract print-out. 

Ali 

Hi David,

I have switched from BT to EE and the only way to view my bill is via the app which asks for your account number which is on your bill. The bill with account number is on the app and the app needs the account number to access the bill!

I am baffled as to how I can access my account when I have never been sent an account number

any ideas would be welcome please

many thanks

Debbie_G
EE Community Support Team

Morning @Honeyprimrose.

Thanks for coming to the community.

Your account number will show on your welcome email. 

If you don't have this, please get in touch and one of our guides will be happy to help you with this. 

Debbie 🙂

CHUKWUJ0805
Visitor

Please how do I find my account number