20-04-2024 05:44 PM
I have two mobile phones (my own and my husband's) and a house line with broadband. The monthly statements only show the mobiles. How do I get a complete monthly statement with all services shown? There doesn't seem to be any way of doing this by logging into the online account.
20-04-2024 06:10 PM
You can't get a statement with mobile & BB combined. They are separate billing systems.
21-04-2024 10:45 AM
21-04-2024 01:43 PM
Hello @gez-jam.
Have you tried pairing your home broadband account to your EE mobile account?
Billing will be sperate however, you will be able to view your broadband account through your My EE.
Do you wish for your husband to have access when calling our customer care team? if your answer is yes, you will need to set up third party verification with our customer care team on 150.
Katie