How can I pay my bill when I can't get into my account?

[Christopher_G · Accepted solution]

Hi @Svigermoder 

Welcome to the community.

What happens when you try to log into your account? We do have a separate Fast Payment service too.

Chris

[Jacobcorr5]

But I've set up direct debit 

[Katie_B]

Hi @Jacobcorr5. 

Did you set up your direct debit before your latest bill was produced?

Katie