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Plan Add-On

As it can be seen from screenshots I have 4 add ons and one of them is EU Roaming Free, but I am forced to pay £15 for Roaming in Poland. How is that possible? If I won’t pay I am unable to use my phone!

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Bills

I can’t get into my bills, the app is not showing any current bill (I’ve tried deleting & reinstalling) and when I try to look on the website it just says it can’t show my plan right now. I need to know how much the bill is! 

Mobile data doesn’t work

Almost one week later and my phone cannot connect to the internet using my data.I have called every day to ask for help with this issue and no one has solved it.I have done network reset and phone reset several times but nothing has changed.** it sta...

Resolved! HELP! Roaming in the UK???

HELP please : I’m in the UK, on dry land, on the North Norfolk coast but I keep getting a “Welcome to Maritime. Calls cost £3.00/min to make and £3.00/min to receive and texts 60p each. Picture messages cost 48p.” message.  How can I turn this off? I...

Salee by • Visitor
  • 2853 Views
  • 7 replies
  • 3 Helpful

BT EE Migration

I have seemingly just been moved over from BT to EE. There have been no instructions on how to do this just quite a few texts asking if I’m enjoying my package and my bill is ready. This is beyond a joke. Is there some secret on how to migrate the ac...

Resolved! Roaming EU or Roaming ROW

HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...

Can’t set up WiFi controls in the app

EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works

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CJMH by • Valued Contributor
  • 44 Views
  • 3 replies
  • 0 Helpful
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