GIFT DATA

GrantHagen · ‎03-07-2023

Cannot find how to gift data online as App is down. Extremely frustrating as I top up sons phone at the start of every month. Now if I use data in between this will reduce the amount I can give to my son, as I have noticed that the amount I can gift is 100GB. I am on unlimited data, but whilst using this it takes away from the 100GB 1st , very smooth EE. This is ridiculous as no facility found online whilst app down. Wonder if EE will still allow me to gift max data, i wont hold my breath.

XRaySpeX · ‎03-07-2023

That's right! You can only gift data on an unlimited data plan from the 1st 100 GB of all your data in each billing month. So as you use data yourself you are eating into this gifting allowance.

Try your online MyEE rather than the app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎03-07-2023

That's right! You can only gift data on an unlimited data plan from the 1st 100 GB of all your data in each billing month. So as you use data yourself you are eating into this gifting allowance.

Try your online MyEE rather than the app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP