Community Activity

Resolved! EE broadband and your own router

Just upgraded my full fibre broadband from BT to EE and I use my own router directly plugged in to the ONT.when I was on BT I had to use the details below on my router settingsUsername - bthomehub@btbroadband.comPassword - BT Does this need to be upd...

-Batman- by Established Contributor
  • 25 Views
  • 4 replies
  • 2 Helpful

Switch from talktalk to EE

I was persuaded by an EE rep when upgrading my Apple Watch to get EE broadband via the switch service. I explained it was all in my gf’s dad’s name as we both live with him and he said that wasn’t a problem, so I agreed but explained that we would ne...

No calls in or out from U.S.A.

I am absolutely  fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...

SusieSeal by Investigator
  • 37 Views
  • 7 replies
  • 0 Helpful

VM

How can I make my VM on or VM off

Famedie by Explorer
  • 21 Views
  • 2 replies
  • 0 Helpful

Changing phone plan

Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app? 

1ttt by Visitor
  • 16 Views
  • 2 replies
  • 0 Helpful

Netflix add on full works plan

I have the full works plan and have chosen netflix as my added extra and had no adverts for the past 18 months on the basic package. Adverts are now appearing. I have checked the EE website and it appears this has changed and the base package now inc...

Toon49 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Faulty Phone

My battery has lately been terrible and also the phone will freeze every time. Right now I am typing this message on my iPad. My pixel 8 pro has refused to power ON. I have tried to hard reset three times this week. My contract still runs to December...