Eligible for upgrade, upgrade button on any site or device does not work.
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30-08-2022 06:06 PM
I have used different browsers on different devices in switching in and out of private browsing modes. This is a last resort post, I am not calling customer service, I will just do without upgrading my plan.
Solved! See the answer below or view the solution in context.
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17-09-2022 04:48 PM
Mine is a pay monthly and I was due an upgrade in April 22. Its still not working.
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18-09-2022 08:40 AM
Hi @WcCollins10.
Welcome to the community.
What happens when you try to upgrade?
Does this happen on the app and online?
Jon
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23-10-2022 10:17 AM
Doesn't work for me either. Problem is with website, not browsers. The button simply has no redirection to another page, it's blank. This is a first lesson fix for a web engineer. EE fix it!
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23-10-2022 10:20 AM
Time to move to Three...

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