Ee mobile and data only SIM

[VincentStops]

I have an ee mobile and data only SIM. Why can the App or website connect the two? I have found i can check my useage of one on my ee and the other on the app. Is that as good as it gets?

[Leanne_T]

Hi @VincentStops

Thanks for coming here. 

Are they both either pay as you go or pay monthly SIM cards? 

Leanne.

[VincentStops]

No. One is an annual PAYG, the other my Mobile contract SIM.

[Leanne_T]

Thanks @VincentStops

Sorry, you can only have the same account types managed in the same My EE. You would need to have separate My EE accounts for the SIM cards. 

Leanne.

[VincentStops]

I know it doesn’t work. I have tried creating two accounts with different email addresses, but that doesn’t work. I get either one sim or the other on both accounts.

[Leanne_T]

I see @VincentStops

Please give us a call on 150 and the team will help you get set up 🙂

Leanne.

[VincentStops]

Its OK. I can get the mobile on the App and the data sim on the webpage somehow.

[Leanne_T]

OK thanks for letting me know @VincentStops

Leanne.