Ee app won’t load

[Abbieg2001]

Everytime I login to my app the Home Screen is completely blank so I can’t view my usuage or bills

[354-]

@Abbieg2001 - Have you tried using the MyEE Web portal, instead of the app?

https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-bill/your-online-ee-bill-ex...

[Chris_B]

@Abbieg2001   Try clearing the device cache and uninstalling and reinstalling the app.