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EE website account home page only option is to link products, no other options

31mk
Investigator
Investigator

when I log in to EE website the only option on the home page is to link products, no other options I have already linked a mobile number to the account but can't manage or view details about the mobile number at all, when I click on the home tab again it brings me back to the same page I have tried linking the number again and it just tells me it is already linked, I have only had this problem since new EE website layout I hate it, please go back to the old layout it was much easier to use I could easily see all detail about my account and manage my mobile phone

any help is appreciated and would like to know if anybody else is having same problem

11 REPLIES 11

@Katie_B  @XRaySpeX 

This is what happens when I try linking my number again, IT Looks Like You Have Already Linked  I only have ONE MYEE ACCOUNT and I Linked the number myself so why can i not manage to see the account number or any other detail anywhere about my linked products

 

Christopher_G
EE Community Support Team

Hi @31mk 

I recommend speaking to our technical support team so they can check everything from our side.

Chris