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EE phone number takes me 02

mtizzle70
Investigator
Investigator

Why does the EE phone number on their website take me to o2 pay as you got top up service? The number is 03301231105. I need to speak to someone at EE but can't. Their service is even worse than virgin media's and that's saying something! 

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @mtizzle70 

Welcome to the community. 

Just to add to Colstalex, you can find information about How to top up your EE pay as you go mobile here. 

You can also check all the Numbers EE partners will call from via this page. 

Thanks 

Ritu 

View solution in original post

9 REPLIES 9
Colstalex
Skilled Contributor
Skilled Contributor

A quick check of Google shows that number has been used for Scams. Where did you get it? Easiest way to top up is using the EE app.

Ritu_D
EE Community Support Team

Hi @mtizzle70 

Welcome to the community. 

Just to add to Colstalex, you can find information about How to top up your EE pay as you go mobile here. 

You can also check all the Numbers EE partners will call from via this page. 

Thanks 

Ritu 

Chris_B
EE Community Star
EE Community Star

⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
mtizzle70
Investigator
Investigator

Thanks for all of your replies. The thing is I am with O2 on a PAYG sim and not with EE for mobile. I was simply wishing to discuss my EE broadband contract with them. Also I have a very old phone which does not support apps. 

Colstalex
Skilled Contributor
Skilled Contributor

@mtizzle70 wrote:

Thanks for all of your replies. The thing is I am with O2 on a PAYG sim and not with EE for mobile. I was simply wishing to discuss my EE broadband contract with them. Also I have a very old phone which does not support apps. 


Do you have a landline with your broadband contract?

No I am afaid not.

Colstalex
Skilled Contributor
Skilled Contributor

Call one of these:

07953 966 250 (standard rates apply) or 0800 956 6000

chistery
EE Community Star
EE Community Star

If you are calling from O2 PAYG and don't have any credit, it's probably redirecting any call you make to the O2 top up line.

mtizzle70
Investigator
Investigator

Thank you for your replies, you have been most helpful 🐵