I've had parental controls setup through the app for years but now when I'm going to change them it says, "There's a problem loading your broadband and WiFi controls services. Try again later or get in touch if it's urgent." I can't amend the settings on desktop as it points me to the app. Have restarted app and phone. Relinked broadband to the app, still no luck. The call centre is now closed and the chat isn't available until tomorrow morning. Is there anything else I can try or do I have a teenager who can't go online tonight because I forgot to change it before everyone finished for new year 😬
