EE App cannot access

[xxjules]

Despite calling on Friday and being told so will get a call about not being able to access EE app and online I have note received a call. This hads been ongoing for 5 months now. 

[Peter_W]

Hi again @xxjules, I'm disappointed to hear this still isn't working for you. 

Could you please let me know a bit more about what you were advised during the call?

For example did they mention if  we'd raised a ticket to our support team?
Peter

[motiurkhaled]

No need please