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Data?

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Johnbox73
Visitor

‎25-06-2023 04:04 PM

EE app has not been working for weeks! How to check how much data I have?

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1 SOLUTION

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Alex_M
Star Contributor
Star Contributor

‎25-06-2023 04:20 PM - edited ‎25-06-2023 04:21 PM

Hi @Johnbox73 

Have you tried reinstalling the app?

You can also text BALANCE to 150 to check your allowances.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

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XRaySpeX
EE Community Star
EE Community Star

‎25-06-2023 04:19 PM

Text AL to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Alex_M
Star Contributor
Star Contributor

‎25-06-2023 04:20 PM - edited ‎25-06-2023 04:21 PM

Hi @Johnbox73 

Have you tried reinstalling the app?

You can also text BALANCE to 150 to check your allowances.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM