Data gifting

[Lee010715]

Since the recent upgrade to the App, one of the four numbers on my account doesn’t appear in the list for data gifting. I tried it on the website and it worked. But the app ignores one of the numbers. I normally do this gifting operation every month. Can you help?

[bristolian]

I have found in recent weeks, similar behaviour with one of my lines - it's usually resolved by refreshing back & forth between tabs in the app. Occasionally the app needs restarting a couple of times.

[Lee010715 · Accepted solution]

Thanks I logged out and back in again and set up the app from scratch. This seems to have resolved the issue.

Lee Hosking
m:
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[Mod edit: Please do not post your mobile number in this public forum. Thanks]