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Data gifting

Scarlett08
Visitor

‎09-06-2023 09:10 AM

Please can you help, I need to gift data to my daughter today, I've tried several times and can't get into my account at all to do this ??

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎09-06-2023 09:45 AM

@Scarlett08  Is this via the my EE app or online ?  If via the app have you tried clearing the device cache and uninstalling and reinstalling the app.  If it’s via your online account you’ll need to call customer services to request an account reset. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.