Current usage

[Paddyone1]

I cannot seem to access my current usage. When I click on it all that comes up is a blank screen 

[Christopher_G]

Hi @Paddyone1

Welcome to the community.

Does this happen on more than one device/browser?

Chris

[Paddyone1]

Hi yes on
My iPhone and iPad. Thanks

Sent from my iPhone

[Christopher_G]

Is it on both the app and the My EE desktop site, @Paddyone1?

Chris

[Paddyone1]

Hi Chris yes it is on both. Was working fine yesterday and today just blank screens thanks 

[Christopher_G]

OK thanks for confirming, @Paddyone1.

I would suggest speaking with our technical support team to see if they can help you with this.

Chris

[Paddyone1]

when I log in on my iPad to my EE and tap current usage all I get now is a blank screen 

is there anything I can do to rectify this please 

[BrendonH]

There seems to be an issue as several others are having the same issue.

I suggest you wait for an fix from EE

[Christopher_G]

Hi @Paddyone1

Did you speak to our technical support team?

Do you see the information you need on our add-on status checker?

Chris

[Paddyone1]

Hi I’ve been flat out at work so haven’t been able to call. A member of my family has been using my phone and I just needed to check what numbers they have called for personal reasons thanks