Contact a human

[AnnoyedcustomR]

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT? 

[lillyweston]

i bought a £10 ee top up and it isn’t working for example i turn on my data and it doesn’t work but i can call people but not message them on messages and i have turned my phone on and off to re set it and it still doesn’t work please help !!

[Ali_A]

Hi @lillyweston 

Have you purchased a pack with the £10 topup? 
You can find out more about how to do this Text services for pay as you go mobile

Ali  

[Kaviyapriya]

Hi my drict debit is not working

[Ali_A]

Hi @Kaviyapriya 

In which way is your Direct Debit not working? 

If you need help setting up or changing your Direct Debit details just visit Set up and change your Direct Debit with EE for mobile or broadband payments. 

Ali