[Jim177322]

Yes and it’s so confusing and misleading , never works and the custermur service is a joke…my phone only ever works when I complain, or pay the bill…it’s the same at home..ee don’t give a hoot, this time I will go via third party to complain

[Katie_B]

Hi @Jim177322. 

Welcome to the EE Community. 

I am sorry to hear you are experiencing problems with your phone. 

What issues are you experiencing?

Do you only see this issue when you are at home or does this occur in more than one place?

Katie

[Chris_B]

@Jim177322 you’re phone only works when you pay the bill well if you don’t pay your bill, you’ll get cut off so yeah, its kind of obvious.  You did agree to pay on time each month.