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Claim for my phone stolen device iphone 15 pro max

Turyale123
Visitor

My phone was stolen on 06/04/24 later half an hour I reported to the police for resolving my issues nothing was really helpful. Later on, I contacted the bank a couoleof times for resolving my problems again nothing done. After few weeks on went on holidays and now I am back and want to claim the issue and to be done as soon as possible. I would really appreciate it if you take my claim seriously. Looking forward to hearing from you soon.

warm regards 

Turyale Jabarkhel 

2 REPLIES 2
Profile closed
Not applicable

Hello @Turyale123 

If you haven't already done so have you reported the Phone Stolen to EE so they can block the phone and Sim.  They will send out a new sim card to you. What should I do if my phone is lost or stolen? 

Do you have insurance on the Phone with EE? If not they won't give you a new phone

JimM11
Brilliant Contributor
Brilliant Contributor

@Turyale123 You need to call EE CS about this, the forum is public, has no account details and if i was you would not expect any call back.