Bug. Can’t download invoices

[JodieWilliams19]

Trying to report a bug in the app. I can’t download invoices 

[Leanne_T]

Hi @JodieWilliams19 

Thanks for coming to the community.

Can you download the bill if you log into your My EE account online? 

In your device settings, do you have block pop ups turned off? 

Leanne 🙂

[travellig]

I have the same problem and not able to download bills from either and pop ups are allowed.

[James_B]

Hi @travellig,

Welcome to the EE Community. 🙂

What happens when you try to download your bill?

James

[fairview]

Same here clicking the button to download bill does nothing

[Katie_B]

Good morning @fairview. 

Are you using the EE app or EE online?

Katie

[fairview]

EE online, It did manage in the end to download 2 of the 3 i needed but then it kept saying there was a problem with the page and crashing

[Katie_B]

Hi @fairview. 

Thanks for getting back to me. 

Are you still seeing this issue?

Katie 

[fairview]

today after numerous tries it finally let me download the invoice