Billing address change
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18-07-2022 12:05 PM
How can I change my billing address and post code. I have been trying but it’s not responding
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29-07-2024 02:46 PM - last edited on 29-07-2024 02:48 PM by Katie_B
Hello I don't live at ********************************************************************* thanks Janice
Mod edit: [please don't post personal information on the community].
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29-07-2024 02:49 PM
Hello @Crossland-Jones.
Thanks for coming here.
You can update your home address by logging in to your EE account online.
Katie
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11-11-2024 09:40 AM
Helll
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11-11-2024 09:41 AM
Yes i want to change in my billing address and in my personal information
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11-11-2024 11:55 AM
Hi @Umair950
Welcome to the community.
You can update your address details by logging in to your account on the EE website.
When you are logged in, select Manage followed by Plans & Subscriptions, and you'll have the option to update the address.
Michael
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11-11-2024 11:57 AM
I’m trying to change but it’s can’t
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11-11-2024 12:04 PM
What happens when you are trying @Umair950?
Michael
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11-11-2024 12:06 PM
There is no option to change address or anything
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11-11-2024 12:06 PM
Just name and phone number
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11-11-2024 12:10 PM
It sounds like you aren't in the correct area @Umair950
You need to be logged in on the website, rather than the app, then go to Manage first of all, then choose Plans & Subscriptions. If you scroll down when that page loads, you'll see the option to change address.
Michael
