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Bill

Tim123123
Visitor

‎31-05-2023 07:54 PM

How do I pay my bill if the app isn’t working 

0 Helpful
3 REPLIES 3
Nick_39
Established Contributor
Established Contributor

‎31-05-2023 08:31 PM

Hi Tim,

The quickest way to pay your bill without going through all the options on 150, is by dialling 360 from an EE phone. This will take you straight through to the payment service where you can make a card payment.

Hope this helps!

 

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-05-2023 09:46 PM

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎01-06-2023 07:27 AM

Morning @Tim123123 

Thanks for coming here. 

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne 🙂

0 Helpful