App

[John_RED5]

The EE app has not worked for me for at least 3 months now.

AND IT IS STILL DOWN WHY DID BT SWITCH TO EE

[D1ckson]

What’s up with the site and does anyone know any timescales? 

I would have asked the social media teams but with BTs continuous penny pinching, they aren’t there anymore… 

[Shubhkiran11]

what happen with app

[Sohil1]

Can’t access to my app

[saidheeraj489]

Hi, I can’t login in my app could you slove the problem 

[Fernandomingron]

Can’t see my bill the app

[Asoahmed1990]

Hi there . The mobile app is not working please can you please sort it out

[Chris_B · Accepted solution]

@Asoahmed1990   EE do take accounts offline for maintenance this will affect the app as it’s a link to your account, When EE do this it’ll be to cause the least disruption to the vast majority customers.  Ie from around 11pm to 6am.  The app is now available to use again. 

[Chris_B]

@saidheeraj489  Try it now as accounts are back online.