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Jenny4762
Explorer

‎01-07-2023 05:04 AM

 
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Jenny4762
Explorer
In response to Chris_B

‎01-07-2023 08:29 AM

My EE app to log into my account I did change my Email address awhile ago
and now I cannot use the app.The only way I can log in is to use the web
page to log in it means I am not getting any messages about my information

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Chris_B
EE Community Star
EE Community Star

‎01-07-2023 08:21 AM

@Jenny4762  What about what app ?  There are thousands of apps could you narrow it down. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Jenny4762
Explorer
In response to Chris_B

‎01-07-2023 08:29 AM

My EE app to log into my account I did change my Email address awhile ago
and now I cannot use the app.The only way I can log in is to use the web
page to log in it means I am not getting any messages about my information
0 Helpful
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Christopher_G
EE Community Support Team
In response to Jenny4762

‎01-07-2023 09:12 AM

Could you try deleting and re-downloading the app please, @Jenny4762?

Chris

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