App

[Coaster888]

Is there any chance of the App working again before the millennium? This is an absolute joke!

[Katie_B]

Hello @Lippo. 

Welcome to the community. 

I am sorry to hear you are currently without broadband. 

You can process an update using your mobile data, are you seeing an error with this?

Speak soon, 

Katie

[Chris_B]

@Lippo  You can use THIS to check your data.  

[Lippo]

Hi Katie_b,

I suppose I could have done, but I only had 6gb of data to last me until 9th July.

As it happens, BT got the broadband fixed later in the day, so all good again now.

Thank you.

[Lippo]

Thanks Chris_B.

Useful. 🙂 

[FUNZAKI]

Mine has not been working for weeks. I have uninstalled, reinstalled and deleted cache then uninstalled and reinstalled again...nothing!

At one point I just got a black screen, but mainly it just sits on the login screen

[James_B]

Hi @FUNZAKI,

Welcome to the EE Community. 🙂

Do you see the same problem if you login to My EE online?

James

[FUNZAKI]

No

[Katie_B]

Thanks for confirming @FUNZAKI. 

Do you know what version of the app you have?

Katie