App

Pws607
Explorer

The app not working since update ?????????

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Pws607

Welcome to the community. 

What problems are you experiencing when trying to use the app?

Are you able to use My EE online OK?

Katie

View solution in original post

4 REPLIES 4
Katie_B
EE Community Support Team

Hello @Pws607

Welcome to the community. 

What problems are you experiencing when trying to use the app?

Are you able to use My EE online OK?

Katie

Chris_B
EE Community Star
EE Community Star

@Pws607   Clear the device cache and you might need to uninstall and reinstall the app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanx that worked 

Leanne_T
EE Community Support Team

Thanks for letting us know @Pws607 

Leanne 🙂