App

[Cosguin]

Hi 

the app is down and I need to transfer data 

can you help?

thanks

[Chris_B]

@Cosguin  delete the app and then reinstall it.  The app isn’t down . If you still can access the app after reinstalling it and call customer services and request that they reset your online account.

[Leanne_T]

Morning @Cosguin 

Thanks for coming here. 

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app as @Chris_B has advised.

Does this work for you? 

Leanne 🙂