App not working

[Wadesean1985]

Does anyone else still have this issue? My app hasn't worked in nearly 2 months and I have devices pause that I have been able to use because of it. 

[Chris_B · Accepted solution]

@Wadesean1985  Have you called customer support and request your online account to be reset ?   The app is a linked to your account. 

[JimM11]

@Wadesean1985 Call EE CS as advised by @Chris_B , you've wasted two months now!