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App mot working

Nessanoonoo
Visitor

‎27-06-2023 08:30 PM

Can anyone advise how I'm supposed to transfer data? App been down for a while now, but no doubt you will still take my money despite this.....

0 Helpful
2 REPLIES 2
007Grove
Visitor

‎27-06-2023 11:44 PM

I’m in the same posITION

EE - when is the app going to be back up and running!? 
even desktop access is down.!!

0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to 007Grove

‎27-06-2023 11:48 PM

Hello @Nessanoonoo , @007Grove ,

Welcome to the community,

There are numerous threads where you might have found the answer, as the app does work.

Please make sure you have the latest version, if that is the case, try uninstalling and reinstalling the app, if that still does not solve it, ring customer service so that they can reset your account.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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