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Always unavailable

Lmpad07
Visitor

Anybody else always getting the message the app is undergoing last minute maintenance? Ridiculous the amount of times this happens.

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Amazon86 

If this is happening every day, I recommend speaking with our technical support team on 150, so they can check how everything is set up on your account from our side.

Hopefully, they can help fix it going forward for you. Keep us updated with what happens please.

Chris

View solution in original post

4 REPLIES 4
Amazon86
Explorer

yes it constantly happens to me! I’m sick of it not being able to use it to control WiFi etc! 

Rach_H
EE Community Support Team

Hi @Lmpad07,

Welcome to the Community!

We do our very best to schedule maintainance for the app when there is low usage for our members, so I'm sorry to hear you've been impacted on this occasion. 

Rach

Hi thanks for your email. This is an ongoing problem which constantly affects me using the app which is very dissapointing. Please tell me what you will be doing to rectify this. Amy 


Sent from the all-new AOL app for iOS

 

[Mod edit: Removed surname]

Christopher_G
EE Community Support Team

Hi @Amazon86 

If this is happening every day, I recommend speaking with our technical support team on 150, so they can check how everything is set up on your account from our side.

Hopefully, they can help fix it going forward for you. Keep us updated with what happens please.

Chris