The EE Community

Urgent help needed - live chat not working

The EE chat option is not coming up when I log into my app. We are abroad, my partner has had his phone stolen. I have tried to ring EE off my phone, the number is not working. There is no email address. I've tried different numbers, turned my spend ...

Perks account deactivated

Hi , I'm needing my Perks account reactivated , I set it up a couple of years ago & it never allowed my to access it so I gave up. Looking to switch providers now & would like the benefit of my Perks discount. Anyone help please?

When Can we expect the 5G in the CH66 area

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

EEMMS Message

Received this message:You have received a Picture Message from ————. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number ———— with the password ————-Was just wondering if this is a legit message, especially since the fi...

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

£5 pack

How long does the £5 pack last

Ee prices ridiculous high

Hi, I've been with ee then orange since 2008, but now, and in recent years the prices are nearly double of o2, etc, iam on a £35 contract,  and after speaking to the ee team all there can offer me is a lesser phone than I have, the a series for that ...