28-11-2022 12:18 PM
In app and browser keep getting error trying view add ons so tried clear cache restart etc fails on both
says try again or something wrong
28-11-2022 02:28 PM
Hi @Oggsy64.
I'm sorry to hear this.
I'd recommend getting in touch with our Customer Care team so they can check your account.
Jon
30-11-2022 08:15 AM
Sadly customer service couldn’t help still same please try again when i try see my add ons also on my other acc too
they did confirm my add ons but must be glitch
30-11-2022 08:20 AM
And yes deleted app reinstalled still same its aso not showing the 2 other sections below add ons saose something wrong try again
30-11-2022 09:54 AM - edited 30-11-2022 09:54 AM
Hi @Oggys64
If this is not showing for you, please get back in touch with our mobile care team on 150 and they will open a support ticket for your My EE account to get this investigated.
Leanne.
30-11-2022 10:51 AM
Apparently its my ee issue inc browser operator says a glitch there end logged my complaint
30-11-2022 10:54 AM
Thanks for letting me know @Oggys64
Leanne.