Add ons

Oggys64
Established Contributor
Established Contributor

In app and browser keep getting error trying view add ons so tried clear cache restart etc fails on both 

says try again or something wrong 

6 REPLIES 6
Jon_K
Former EE Employee

Hi @Oggsy64.

I'm sorry to hear this.

I'd recommend getting in touch with our Customer Care team so they can check your account.

Jon

Oggys64
Established Contributor
Established Contributor

Sadly customer service couldn’t help still same please try again when i try see my add ons also on my other acc too 

 

they did confirm my add ons but must be glitch 

Oggys64
Established Contributor
Established Contributor

And yes deleted app reinstalled still same its aso not showing the 2 other sections below add ons saose something wrong try again 

Leanne_T
EE Community Support Team

Hi @Oggys64 

If this is not showing for you, please get back in touch with our mobile care team on 150 and they will open a support ticket for your My EE account to get this investigated. 

Leanne.

Oggys64
Established Contributor
Established Contributor

Apparently its my ee issue inc browser operator says a glitch there end logged my complaint 

Leanne_T
EE Community Support Team

Thanks for letting me know @Oggys64

Leanne.