Account holder

Bethanywest1 · ‎09-05-2023

Hi trying to look at my upgrades and apparently I am not the account holder?

Chris_B · ‎09-05-2023

@Bethanywest1 You set your setup in your account as a user not the bill payer.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Chris_B · ‎09-05-2023

@Bethanywest1 You set your setup in your account as a user not the bill payer.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

James_B · ‎10-05-2023

Welcome to the EE Community. 🙂

To switch from user to bill payer, please login to My EE and go to Account settings > Manage numbers.

Hope this helps.

James