19-07-2022 01:55 PM
Hi my ee mobile app closed help me
19-07-2022 02:46 PM
Hi there @ismailmeral29
Thanks for posting.
Are you with us on pay as you go or pay monthly?
How long ago did you last log into your My EE?
Leanne 🙂
19-07-2022 05:23 PM
Pay monthly
19-07-2022 05:30 PM
Thanks @ismailmeral29
Can you log into your My EE account online?
Are you still able to use the phone for calls and texts?
Leanne.
19-07-2022 05:57 PM
I can't login to the app
call ok
20-07-2022 07:44 AM - edited 20-07-2022 07:45 AM
Can you try deleting and reinstalling the app, can you log in after doing this?
20-07-2022 10:25 AM
I tried two or three times
20-07-2022 10:30 AM
In this case, please call us on 150 and the team can get this looked into for you.
21-07-2022 01:48 AM
you are struggling for a simple operation. it did not open and no one helps
İ call 150 and nothing change
21-07-2022 08:23 AM
Are you calling during 150 opening hours, @ismailmeral29?
Have you managed to speak to someone?
Chris
