Account Info

GemSheps10
Visitor

‎04-01-2023 10:11 AM

I am trying to manage my account through the my EE app but its saying I am unable to do so as I am not the account holder but I am!

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2 REPLIES 2
Katie_B
EE Community Support Team

‎04-01-2023 11:43 AM

Hi @GemSheps10. 

Please give us a call on 150 and a member of our customer care team will be able to help change your My EE account settings. 

Katie 🙂

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XRaySpeX
EE Community Star
EE Community Star

‎04-01-2023 12:12 PM

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

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