The EE Community

Network issues

Hello,I've checked for network issues in my area, BA12 9DB, and it says there is a problem. The reason for this post is that has said this for about a month. It's really difficult to make a call as the signal is terrible and then hangs up.Can I pleas...

Smart Wi Fi Pro

The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections.  If I turn it off and on again it seems to pick up the signal.  Certainly not what I thought I was paying for?  Can anyone help please?

I've returned the router but i cant find my proof of posting

Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...

Re: Can’t make calls uk

Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas?? 

How can I turn off the blue light on the front of the EE TV box pro?

Sim not received

It's been a week since I ordered a new sim and it's still not arrived 

Keep number

Recently I upgraded from BT WI FI to EE the included a free sim with unlimited calls and data not explaining that roaming was not included. So when I received my sim I fitted and ported my old phone number. On seeing the app reference this sim and no...

Unable to make and receive calls or texts in US added roaming pass

How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts.  Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...