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2 months no chance to login

angenike69
Contributor
Contributor

‎17-01-2026 03:24 PM

It’s about 2 months that I can’t login and see my account and I’m tired to call with no solution at all. 
 I feel frustrated as it looks like they don’t care about customers and I have been with EE for about 12 years now, but now seriously I start to think to switch as they don’t deserve my loyalty 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎17-01-2026 04:12 PM

Hi @angenike69 

Read your other thread: 

https://community.ee.co.uk/t5/EE-app-and-website/Can-t-see-my-bill-on-the-app-and-website/td-p/15897...

Alternatively complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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