02-04-2025 08:46 AM
I've gone to add a pack and come across as pack for '-1024kb'?!
I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd.
Assume this is an error on the site to be corrected?
Solved! See the answer below or view the solution in context.
02-04-2025 01:43 PM
02-04-2025 11:01 AM
Hi @Laura987
Thanks for coming to the community.
That definitely isn't right, as the £35 pack would give you unlimited data.
Were you logged into your account when you saw it saying 1024KB?
Can you send me over the link to the page where you saw it?
Michael
02-04-2025 12:50 PM - edited 02-04-2025 12:53 PM
It's a typo on page https://ee.co.uk/plans-subscriptions/mobile/packs & it's been so for ages:
02-04-2025 01:37 PM
02-04-2025 01:43 PM