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Community Activity
Unable to activate Xbox Games Pass Ultimate
I subscribed to EE broadband and couple of months ago and got a free 12 months Xbox Games Pass Ultimate. I got the text message to confirm this. I have tried to click on the link in the text but it redirects to my account without a way to activate th...
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
unable to register
I am unable to register to EE Perk as the box for Company Email does not accept my email address. Could you help please.Thanks Robert
EETV feature request
We've been using EETV on Apple TV 4K a week now. In the main I'm impressed - it's not as complete, nor easy as SkyQ but I'd guess it is better than Sky Stream, owing to the extra power of the Apple TV box.However, I have a few feature requests/bugs a...
I have recently ported new number in my esim but not able to get whatsapp verification message. But whereas phone call or message are working but not able to register on whatsapp
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
EE router slow to connect 'identifying'
Hello,I have recently switched from BT to EE and have set up the router Smart Hub SH32B. The speeds and latency are great, exactly what I was hoping for. However there is on slight problem that hopefully someone will be able to help with. When I star...
How to Permanently Turn Off or disable EE Digital Voice Answer Phone?
HELP - How do you permanently turn off or disable EE Digital Voice Answer Phone?I don't want this service.I cannot get to the phone in time (even on the longest ring....which seems to be about 8-rings) due to mobility issues. I cannot imagine that th...
Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Old broadband account
Hi,this request is going way back - apologies for this. I did contact the broadband customer service billing line, we spoke for about 20 minutes but to no avail. They advised I come on to the community to see if anyone can offer any advice.I held a h...
