28-10-2025 07:10 PM
Hello,
I tried to upgrade online but it seems that I can't add my EE perks discount because when I logged in the multi line discount automatically applied and there isn't an option for me to remove it. I called customer care team and even them can't help me about it. Is there any other way I could remove it so I could apply my EE perks discount.
Thank you.
Jez
28-10-2025 07:08 PM
Hi I'm having the same issue, it seems that multi line discount is automatically applied when I logged in online and try to upgrade. I called customer care team and they can't help me about it as there isn't an option for me to remove the multi line discount so I could apply my EE perks discount code.
Is there anyone that can help me to remove it?
Thanks
29-10-2025 04:01 PM
@jezgermann
Do you get an error when you try to add the code while it's showing the multi-plan discount?
Ali