28-10-2026 07:59 AM
Each month I receive an email and SMS telling me my bill will be available soon. I just wonder why EE thinks I need this advance notification? I receive both email and SMS once my bill is ready to view. It seems to me that the coming soon message is a "non-message".
Any idea why this is done? Could EE save itself some time and money by not sending the "coming soon" notifications?
28-10-2026 08:12 AM
@Julia122 because not everyone has the email and or text not notification enabled.