Rogervoic App

[Joffer]

Hi,

Does anyone know if EE has a feature/service that can connect to a deaf/severe hearing loss speech to text app (Rogervoice App)? I am a deaf person wearing a cochelar implant and  I recently subscribed to this app and the idea is when someone calls me it will go directly to the app system and voice from incoming calls will get transcribed in real time. The system will call forward all incoming and outgoibg calls. However, I went to a local EE shop and inquired about this and they are not aware if EE support this kind of service and asked me to check this via customet service.

Hope someone has an idea about this so I can resolve my problem. Many thanks.

[Joffer]

Hi,

i have followed the instruction and its now working. Thanful and really appreciate all the assistance. Last question though, is there an extra cost everytime the call forwarding feature is used when I get an incoming call?

Thanks,

Joffer

[XRaySpeX]

No, not in the EU. You will be making an outgoing call which should be covered by your call allowance.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.