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Price on phones why are they so dear for people who been with them for years

Dai333
Investigator
Investigator

Why are ee not fair with old customers it use to be you could upgrade 3 months before now its a month 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Dai333  as long as I can remember you can only upgrade when you’re with in your last 45 days of your contract. It’s never been 3 months. 

The cost of devices now are more expensive and EE isn’t going to subsidise all of that at their cost so you have to pay more yourself. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Dai333  as long as I can remember you can only upgrade when you’re with in your last 45 days of your contract. It’s never been 3 months. 

The cost of devices now are more expensive and EE isn’t going to subsidise all of that at their cost so you have to pay more yourself. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.