Yep, sorry about that, I was terribly rude...but after going around in circles for an hour when already stressed and upset about a worrying text (turned out to be a smishing attempt), and the obvious delay in showing the uploaded images, I was at the end of my tether. Nevertheless, in the very many years I have been with EE, it does just seem to be one issue after the next with you guys. Still, I apologise for being an **bleep**hole, and thank you personally for your help!!
