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track
Read more Read moretrack my order i cant get any updates from 2 days track my order i cant get any updates from 2 days ************ please update me on this email ********** Mod edit: [please don't post personal email and order number on the com...
Blocking numbers - digital home phone
Have recently changed from EE landline to EE digital hime phone ( still using our same old BT handset). Call protect is supposed to he part of the contract . But trying to block numbers the webisite leads you to the app but the app says sorry, cant ...
Airtime rewards
I claimed £10 in airtime rewards in March, and it appeared at the bottom of my EE mobile bill under the rewards section, however, the £10 was not subsequently deducted from the total bill. April, May and June bills have failed to take the £10 off eit...
WiFi calling failing
Hi, did anyone notice their WiFi calling constantly failing? Nearly every time I call or someone call me the WiFi calling fails and moves to normal signal. So normally my status bar says EE WiFi call but when I get a call it goes back to EE and call ...
Sim
Hi my son didn’t arrive with the phone any idea why
Can't cancel an order haing been ill adivsed on swapping from BT to EE Broadband
After help for my Elderly Mother :My Mother in her 80's and a BT customer, was spoken to by Customer Services yesterday on the back of an enquiry about packages. She told the advisor that she wasnt ready to swap and needed time to think about the off...
Got a phone locked on t-mobile uk, how do I unlock it?
Got a nokia locked on t-mobile uk, when i put a sim from another network, it says restricted and tells me to input a code. when I write my imei number on the ee unlock website it keeps saying 'application error'When i try an imei of another phone, it...
EE Claiming They Didn't Receive Returned Equipment?
Hi everyone,I'm reaching out to see if anyone else has had a similar experience with EE regarding returned equipment.I recently received a text saying that EE is withdrawing £205 from my account because they claim I didn’t return a TV box and an inte...
Resolved! Unable To View Bill
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
