Direct debit

[Jake176]

I’ve opened a contract less than 6 weeks ago I’ve tried changing my direct debit twice to the middle off the month instead off the end and nothings changed

[Ritu_D]

Hi @Jake176 

Welcome to the community. 

I am sorry to hear you are experiencing issues changing your direct debit date. 

How have you tried changing it? 

Was it through the My EE App or have you spoken to customer services? 

Thanks 

Ritu