Unable to make calls or contact 150

[spazmunk]

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I contact ee to discuss my bill?

[hagrid1975]

Yes, I'm having the exact same experience. 

[Timmo124]

It would seem the whole EE network is down. Tried calling several numbers but comes back unobtainable 'This line is temporally unavailable Keep getting cut off before EE answer  😠

[Username123451]

Its actually bull **bleep** that you cannot get support or have a chatline

[Username123451]

Good thing I'm only testing the service before getting a subscription. As support is non existence at the moment.  

[Schockwave]

I have just tried it, it is definitely unavailable, there could be a problem their end, no idea what, but there we are, maybe due to weather, possibly.

[Schockwave]

The number is unavailable at the moment, not seen that before, have tried it myself, so there must be a problem their end.

[TechDrama]

Is anybody else having problems contacting EE directly? I’ve tried every number I can find and I’m getting a message to me that they’re having issues at the moment yeah I can’t see anything suggesting that it’s a larger issue other than myself because it’s not posted anywhere on social media that I can see.  

[Schockwave]

@DJW-20 yes there seems to be an outage, just check other threads.

[Schockwave]

Hello @TechDrama ,

Welcome to the community,

If you had checked other threads you would know that you are not the only ones, I have tried the number and get unavailable, not that I needed to ring them.

[Slinky32]

Unable to make/receive calls. How long will this take to fix as i need my phone for work and could possibly lose business over this?