Desperately looking for some help here please. My business relies on this phone number which has been cancelled without my consent!
contacted EE with regards to home move last month, stated that we cannot lose the number as it is linked to our business. Booked in for transfer to be completed on the 21st October for no engineer to turn up. I called that afternoon for them to tell me they had made an error with the order and re booked for the 5th November.
I then receive an email tonight stating that I have asked EE to stop my services as of tonight, saying that if it doesn’t look right please call. I called straight away for them to say it’s too late there is nothing that can be done to sort it. They have also said that they have cancelled the order that should have been taking place on the 5th November but couldn’t give me a reason for this being cancelled?!
I feel absolutely shocked at the service received after being a customer for 8 years and now having no business phone number which is all over vans/building/internet.
Does anyone know if there is anything at all I can do to try and save this number. Thanks for reading
Received email
@members
