Digital Voice
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-02-2025 10:00 PM
Hi.
I moved from BT to EE as suggested by BT when my broadband contract ends. However on BT we had digital voice with the smart hub 2. Now we have the new EE Wifi7 pro. My order shows digital voice still in the package.
We haven’t been supplied and new handset and I can’t find a way to connect them to the router as we never had a separate bridge device they just connected directly. Any assistance would be appreciated.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-02-2025 10:16 PM - edited 12-02-2025 10:17 PM
@Stribers92 what handset were you using with BT, and why can you not use it with the Smart Hub Pro?
Which broadband package do you have?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-02-2025 10:18 PM
How did you used to connect your handsets to the BT SH2? It will be the same with the EE SH Pro, either connecting a digital handset by DECT to the integrated DECT base station in the router or connecting ordinary analogue phones to either the Phone socket on the back of the router or to a mains-powered DV adapter away from the router.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-02-2025 10:38 PM
@Stribers92 Link below, click and play the video.

- Cannot manage Digital Home features online in Digital Home Phone
- Wireless and corded phones for hard of hearing seniors in Broadband & Landline
- Smart Wifi Pro + landline in Digital Home Phone
- EE digital phone adapter stopped working with corded phone in Digital Home Phone
- Discovery+ subscription - I don't know what it is or what it's for. HELP! in Broadband & Landline